The CEO of the Convenience Stores and Newsagents Association has praised members and their hardworking staff for serving the needs of their local communities during the Covid-19 crisis.
Vincent Jennings, CEO of CSNA, said CSNA members have been working tirelessly in tough conditions and praised them for going beyond the call of duty.
“Amid this time of fear and uncertainty we are also hearing wonderful stories of how our members are reinventing how they do business to serve the needs of their most vulnerable customers. The newsagents and convenience store owners we represent serve a far greater purpose to the community than simply providing a newspaper or a loaf of bread, they are at the very heart of every community across the island of Ireland.”
Retailers nationwide have had to transform the way they conduct business overnight, with many now offering telephone and online ordering to enable collection or a beep and boot drop service, as well as delivery services to keep customers supplied. In stores, personal protective screening and the erection of social distancing and hygiene awareness signage has also been rolled out in retail outlets across the country.
Vincent Jennings said; “CSNA members are at the very heart of each community around the country and they have rallied to provide far more than a supply of service to those communities during the current crisis. Every day we are hearing heart-warming stories of our members filling their van with supplies and stopping off for medicines along the way as they personally deliver to those most vulnerable in their local communities, many of whom have been cocooning for a lot longer than the recent imposed restrictions may I add.”
“I am so proud of the efforts being made by all our members nationwide. Deliveries to our member’s stores have increased appropriately to match demand and it is important to note there will be no shortage of supply, the government and industry as a whole are quite confident of that. In fact, Ireland is probably one of the best-placed countries in the world in that regard.”
“We were so well prepared for the possibility of a hard Brexit that increased capacity warehousing, distribution and supply chains were already established and ready to go, so we urge the public not to stockpile and to shop when you can at your local store to support them as much as possible during these turbulent times.”
CSNA is Ireland’s largest independent retailer representative body, representing over 1,500 convenience store owners, newsagents and forecourt operators nationwide.